Your data protection rights under UK GDPR
Glade-Raven is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides additional information about your rights and how we handle personal data in accordance with these regulations.
Glade-Raven is the data controller responsible for your personal data collected through this website and our services. As data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection requirements.
You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request. We will respond to valid requests within one month.
You have the right to have inaccurate personal data corrected or completed if it is incomplete. Please contact us if you believe any information we hold about you is incorrect.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent.
You have the right to request that we limit the way we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We do not currently use automated decision-making processes.
We process personal data only where we have a lawful basis to do so. The lawful bases we rely on include:
We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Given the nature and scale of our operations, we are not required to appoint a Data Protection Officer. However, we take data protection seriously and have designated personnel responsible for overseeing data protection compliance.
To exercise any of your data protection rights, please contact us:
Email: [email protected]
Address: 47 King Street, Manchester M2 4LQ, United Kingdom
We aim to respond to all legitimate requests within one month. If your request is complex or you have made multiple requests, we may require up to an additional two months, in which case we will notify you.
If you are unsatisfied with our response to a data protection request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated date.